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Supercharge Your Contact Centre,
With AI That Delivers Results

Old Tech, Broken Channels.
Your Business Deserves Better.

Let’s break down those barriers—fast!

"We Connect What Others Don’t".

TForge Interaction Intelligence Technology brings together your entire contact centre ecosystem - across people, platforms, and data - into one powerful, performance-driven solution. No silos. No guesswork. Just smarter, faster, more human service.

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Explore Our Solutions

Turn Conversations Into Connections.
Make Every Interaction Matter.

No generic solutions. No wasted effort.
Every product we build tackles your toughest business challenges head-on - from smart routing and AI analytics to dynamic omnichannel experiences.
We solve what matters.

Omnichannel South Africa

A leading conversational AI platform that enhances customer and employee interactions across every channel.

Kore.ai powers intelligent, AI-driven conversational experiences that streamline customer interactions, boost engagement, and automate workflows

 

Turn every chat into a smart, seamless solution for your business.

Omnichannel South Africa

Seamlessly connect with customers across voice, chat, email, and more-while keeping everything in one powerful platform.

Unify all customer interactions across channels for seamless engagement.

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It provides real-time analytics to optimize agent performance and customer experience.

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Automated workflows and AI assist in faster, more accurate issue resolution.on.

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Intelligent Call Verification that ensures your brand reputation and number stays clean.

Enhanced Answer Seizure Ratios (ASR) – Smarter call routing ensures better connection rates.

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Seamless Carrier & Network Integration – Works with existing infrastructure for instant impact.

Omnichannel South Africa

AI-driven analytics that uncover hidden patterns, optimise agent performance, and improve customer satisfaction.

Stop wasting time on bad data. ContactSense delivers accurate, reliable contact insights, ensuring higher answer rates and smarter connections.

 

Say goodbye to guesswork and hello to efficiency, your data, optimized.

Contact Centre Solutions South Africa

Advanced call routing that ensures, fewer dropped calls, and optimised costs.

RouteSense boosts answer rates by smartly selecting the best CLIDs.

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It ensures uninterrupted calling with automated failover across SIP providers.

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Geographic CLID targeting increases trust and call engagement.

Our Global Footprint

Contact Centre Solutions South Africa

AFRICA

Address: Building 14, Ground Floor, Woodlands Office Park, 20 Woodlands Dr, Woodmead, South Africa. 
Phone: +27 10 035 0909

UNITED ARAB EMIRATES

Address: Tameem House Office Building Barsha Heights – Dubai United Arab Emirates 
Email: bruce@tforge.ae 

Future Partnerships

Let’s Start Discovering

Join thousands of businesses already redefining what’s possible in the contact centre.

Industries

Industries We Serve

Call Centre Solutions South Africa

Contact Centres

Performance tracking
Call quality
Efficiency tools.

Contact Centre Solutions South Africa

Finance & Banking

Enterprise Banking​

Banking Automation

Virtual Banking

Call Centre Solutions South Africa

Retail & E-Commerce

Order tracking
Returns
Conversational commerce

Health Care

HIPAA-compliant patient engagement
Virtual assistance.

Call Centre Solutions South Africa

GET IN TOUCH

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Tel. +27 010 035 0909


info@tforge.co.za

 

Building 14, Ground Floor, Woodlands Office Park, 20 Woodlands Dr, Woodmead, Sandton, 2128

SOLUTIONS

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​Kore.AI

OmniSense

ASR+

RouteSense

ContactSense

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FOLLOW US​



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OPENING HOURS

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Mon - Fri: 8am - 5pm


Saturday: Closed
Sunday: Closed

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24/7 Support Available

© 2025 TForge Pty Ltd. All Rights Reserved.

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